Quote:
Originally Posted by roughbeast
When you call CS have your Hub in router mode already. They will want to take you through tests to demonstrate that streaming and TV aren't working well. Some tests of your line will be done remotely They will want nothing to do with your own kit. They will want you to be able to demonstrate that your problems are to do with their kit.
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Four calls today and we got nowhere.
Found another forum thread with exact same issue - fixed with new Hub.
Opened a complaint online as who has time to keep phoning repeatedly.