Thread: 500M FTTP problems
View Single Post
Old 04-03-2023, 17:18   #20
roughbeast
cf.mega poster
 
roughbeast's Avatar
 
Join Date: Jul 2008
Location: Coventry
Services: Fusion Fibre 900
Posts: 1,789
roughbeast has reached the bronze age
roughbeast has reached the bronze ageroughbeast has reached the bronze ageroughbeast has reached the bronze ageroughbeast has reached the bronze ageroughbeast has reached the bronze ageroughbeast has reached the bronze ageroughbeast has reached the bronze ageroughbeast has reached the bronze ageroughbeast has reached the bronze ageroughbeast has reached the bronze ageroughbeast has reached the bronze age
Re: FTTP problems
Quote:
Originally Posted by bubblegun View Post
Just to update you.
I have disabled the routing functions on the asus routers and put them into access point mode and factory reset them again. I have switched, since 8.30 am yesterday, to Router Mode on the Hub 3. I moved the devices that stream over to the Hub 3 wifi and/or wired directly to it. The BQM after 24 hours:
[img]Download Failed (1)[/img]

So it looks much less noisy but the issue with streaming is still there. But now getting problems with streaming between LAN devices too. To my mind this indicates a Hub issue. Going to phone Virgin on Monday or Tuesday about it.

Comparing the two BQM's the difference is stark.

Thanks for the help here.
When you call CS have your Hub in router mode already. They will want to take you through tests to demonstrate that streaming and TV aren't working well. Some tests of your line will be done remotely They will want nothing to do with your own kit. They will want you to be able to demonstrate that your problems are to do with their kit.
__________________
Join Date: Jul 2008
Location: Coventry
Services: FusionFibre/CityFibre (900Mb FTTP; Asus GT-AX11000 +3 iMesh nodes; Humax 2Tb TV box; Synology DS920+ used as Plex server (PlexWindblown)
roughbeast is offline   Reply With Quote