Quote:
Originally Posted by roughbeast
I took another look at your BQM. I can see it is gradually getting worse.
I think you are at the point where you need to give Virgin customer services a call. This is affecting your service. I'd start by asking them for a more modern Hub.
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I posted all the daily BQM's from Jan 27th on the virgin community forum post. 27th Jan was when I did a full reset and started the new BQM. It was normal VM level service until 12th/13th feb then its been this ropey service since then.
I have fast BB to download things quickly when I need to but the way this is I can't use the service that way. The streaming was still spotty this afternoon.
I hoped using the proper Virgin forum would mean not having to call but it seems like I'm going to have to.
City Fibre have been past here recently but it's not live yet. We've got about 6 months left on our contract so hopefully the cityfibre option is ready by the end of that. Or we could go back to FTTC whilst we wait another year or two for Openreach FTTP. It's a shame. I'd always had a good experience with cable broadband until this year.