Rang retentions today to discuss what could be done re: the pending £15 price rise. I have a retentions deal for Talk Weekends Phone, Maxit TV (inc. BT Sports), 360 box and Volt Gig1 paying £75. The lady I spoke to (in the Philippines) gave me additional £15 discount straightaway so I now pay £60 for April and then £75 (again) for the rest of the contract. I said thank you!
What I did notice that when queuing for Retentions, I could hit "1" to get an automatic £7.50 discount for 6 months. Advice: ignore this and hold to speak to a human.
---------- Post added at 18:43 ---------- Previous post was at 18:42 ----------
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Originally Posted by Joedm45
I must be missing something...
Everyone seems to be phoning retentions to haggle the increase but my e-mail clearly says the price increase won't effect me until after my current price offer ends (Which is July)
Are most out of contract? Just curious
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My email, sent on 22 Feb, said:
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the price of your package will go up by £15.00 a month from 1st May 2023.
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