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jobbie8 · 28-02-2023, 21:45

I've called retentions twice so far, and overseas call centres answered both calls, (usually get UK) the first offer was to cancel out my £21.50 price increase until July when my contract runs out.
Today's offer was £21.50 off my bill for 18 months without a new contract, I declined but the lady put notes on my account in case I took up the offer later.

One thing that stopped me from accepting the offer was because the offer was from overseas, in the past, I have been promised things that weren't true.

My price rise comes into force May 1st.

28-02-2023, 21:45	#340
jobbie8 cf.addict Join Date: Feb 2004 Location: Teesside Services: BB 250MB, SKY Stream, Netfix, Disney+, Discovery+, AppleTV+,YouTube Premium, Paramount+ Posts: 438	Re: Price rises this year. I've called retentions twice so far, and overseas call centres answered both calls, (usually get UK) the first offer was to cancel out my £21.50 price increase until July when my contract runs out. Today's offer was £21.50 off my bill for 18 months without a new contract, I declined but the lady put notes on my account in case I took up the offer later. One thing that stopped me from accepting the offer was because the offer was from overseas, in the past, I have been promised things that weren't true. My price rise comes into force May 1st.