Quote:
Originally Posted by Jaymoss
I just rang them and got my butt kissed for being a customer for 23 years haha
She offered me 100% discount till end of contract next Jan
However she listed the prices and it appears she gave me a £7 discount from today. She told me it is applying to my Feb bill due tomorrow and my March bill on top off the rest of the term. So bonus
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Same here.
Quote:
Originally Posted by joglynne
I have just phoned and ignored the automated £7.50 discount option offered for just 6 months and opted to speak to a human being instead.
I spoke to the agent who brought our increase of £15 down by £12.75 which brings our total discount upto £29.75. I wasn't able to get them to get rid of the full increase or fix my price till the end of my contract in May 24 so I will have to see what I can renegotiate when the April 2024 price rise is announced.
And Breath....Please don't tellI me I should have pushed for more as I've got the shakes getting that result. Off for an early G&T to calm my nerves.  |
Have a couple of G&T's before you ring next year. Hopefully OFCOM will have stopped midterm price rises by then.