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oxfordmark · 22-02-2023, 12:08

Just had the email, however!

"However, this 2023 price increase won't affect you until your current price offer ends"

"We understand these are tough times. And if you’re struggling, we’ll do everything we can to help you. That could be giving you extra time to pay your bill, reviewing your package, or working out a payment plan.

If you're not happy with any of the changes announced in this email, including those to our out of home WiFi hotspots and pricing terms and conditions, you can change or cancel your package, any time before 4th April 2023, without paying any cancellation fees."

But when i do the online chat is says I am not affected by the price rise. So my RTC is more for the change in terms.

22-02-2023, 12:08	#258
oxfordmark cf.addict Join Date: Mar 2008 Location: Oxford Services: Virgin Media M+:TV,VM 30mb:BB 1tb and 500gb Tivo, HTC One X Posts: 181	Re: Price rises this year. Just had the email, however! "However, this 2023 price increase won't affect you until your current price offer ends" "We understand these are tough times. And if you’re struggling, we’ll do everything we can to help you. That could be giving you extra time to pay your bill, reviewing your package, or working out a payment plan. If you're not happy with any of the changes announced in this email, including those to our out of home WiFi hotspots and pricing terms and conditions, you can change or cancel your package, any time before 4th April 2023, without paying any cancellation fees." But when i do the online chat is says I am not affected by the price rise. So my RTC is more for the change in terms. Last edited by oxfordmark; 22-02-2023 at 12:18.