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nialli · 22-02-2023, 09:24

When Virgin only offered 12 month contracts it wasn’t an issue, but now it’s 18 or 24 month contracts it is a major concern. I know the newer providers are promising no increases under contract but let’s not be naive on that - once established, they’ll get away with whatever they can. The only broadband providers offering 12 months or less I’ve found are the mobile companies and NOW.
OFCOM is failing the customer. Mandate 12 month contracts with no midterm rises and that should be enough.

22-02-2023, 09:24	#256
nialli cf.geek Join Date: Jul 2003 Location: Greenwich, SE10 Services: Sky Stream, Sky broadband Posts: 865	Re: Price rises this year. When Virgin only offered 12 month contracts it wasn’t an issue, but now it’s 18 or 24 month contracts it is a major concern. I know the newer providers are promising no increases under contract but let’s not be naive on that - once established, they’ll get away with whatever they can. The only broadband providers offering 12 months or less I’ve found are the mobile companies and NOW. OFCOM is failing the customer. Mandate 12 month contracts with no midterm rises and that should be enough.