Quote:
Originally Posted by Corey N Georgie
Chris, I've had no such letter which again shows they didn't even attempt to take it.
|
That doesn't mean they didn't attempt to take it. If they attempted but the bank couldn't associate the payment request with your account, the bank wouldn't know which customer to write to.
This happened to me once. My direct debits to pay a credit card started failing. But my bank had no record of any failed requests on my account. They advised me to set up the direct debit again, and it was fine after that.