Quote:
Originally Posted by RichardCoulter
Legalities are the only language that this outfit understands. Your heart condition may now mean that you are covered by protection from the Equality Act. Have you informed them about your heart issues?
If you have to pay for legal services you might be better using the free service from CISAS. Most complaints about Virgin Media to CISAS either end up with them rolling over to do the right thing or are investigated and upheld by CISAS.
All the best.
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They were informed not only by the other half on the 2 occasions they cut our services for non payment while I was in hospital when they didn't attempt to debit but I also informed them telling them this was stress I didn't need.
Its as if their billing system for me has suddenly gone up the creek and they can't decide what to bill me.