Thread: General Is Virgin still crap?
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Old 18-02-2023, 19:49   #48
1701-e
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Re: Is Virgin still crap?
Quote:
Originally Posted by Corey N Georgie View Post
I'm not happy!!!

Since The last post I've received an email stating now I owe £127.36.

I rang virgin and they claim I only owe for next month £57.86 but my bill on my online billing it states £127.36.

If they carry on with this funny stuff they will be receiving a solicitors letter warning them to back off and get their act together.
I spotted an error a couple of months ago, rang them and they told me that the DD would be at the correct amount though the online bill still displayed the wrong amount. The DD did come out at the reduced amount as promised. I reckon it's a display issue in the app or online
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