Quote:
Originally Posted by Corey N Georgie
I'm not happy!!!
Since The last post I've received an email stating now I owe £127.36.
I rang virgin and they claim I only owe for next month £57.86 but my bill on my online billing it states £127.36.
If they carry on with this funny stuff they will be receiving a solicitors letter warning them to back off and get their act together.
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Legalities are the only language that this outfit understands. Your heart condition may now mean that you are covered by protection from the Equality Act. Have you informed them about your heart issues?
If you have to pay for legal services you might be better using the free service from CISAS. Most complaints about Virgin Media to CISAS either end up with them rolling over to do the right thing or are investigated and upheld by CISAS.
All the best.