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nialli · 17-02-2023, 19:44

I don’t think Virgin care about customers leaving in their thousands over the price rises, especially as BT’s companies are imposing similar increases.
Sky is the only big telco not on the inflation plus 3.9% gravy train and I’m sure that’s just market opportunism on their part and temporary.
I’ve been with NTL / Virgin since the 90s. I’ve never felt so under-appreciated by a company supplying me services. The whole situation stinks of profiteering and exploiting the apathy of customers who don’t notice what’s happening until it’s too late.
OFCOM is compliant in this. Who do we report OFCOM to for failure to fulfil its duties?

17-02-2023, 19:44	#190
nialli cf.geek Join Date: Jul 2003 Location: Greenwich, SE10 Services: Sky Stream, Sky broadband Posts: 865	Re: Price rises this year. I don’t think Virgin care about customers leaving in their thousands over the price rises, especially as BT’s companies are imposing similar increases. Sky is the only big telco not on the inflation plus 3.9% gravy train and I’m sure that’s just market opportunism on their part and temporary. I’ve been with NTL / Virgin since the 90s. I’ve never felt so under-appreciated by a company supplying me services. The whole situation stinks of profiteering and exploiting the apathy of customers who don’t notice what’s happening until it’s too late. OFCOM is compliant in this. Who do we report OFCOM to for failure to fulfil its duties?