Re: Price rises this year.
Quote:
Originally Posted by RichardCoulter
The notifications are being staggered (presumably to stagger calls to CS), so just because other customers have received a price rise notification and you haven't doesn't necessarily mean that you won't be getting one in due course.
---------- Post added at 13:10 ---------- Previous post was at 13:05 ----------
Even if the price rise is negated with increased discounts, meanong thst the net figure remains the same, would Virgin hotify customers of the change in make up of their account? Could they cancel in these circumstances?
Benefits are recalculated every April, but we were legally bound to send them a letter even if the amount received remained the same.
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Translation please
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