Thread: General Is Virgin still crap?
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Old 16-02-2023, 08:03   #36
techguyone
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Re: Is Virgin still crap?
Quote:
Originally Posted by Corey N Georgie View Post
Well put it this way, i wont be recommending them to anyone again.

I was taken into hospital with a heart attack on the 14th of December 22 and spent a month in a coma, all in all i was in hospital just over 2 months.

While in hospital they cut our services twice stating lack of funds to cover the direct debit and there was more than enough funds in the account and when the account was checked they hadn't even attempted to take any money as it was still in there.

I'm a very annoyed customer.
This makes zero sense, how would VM even know if you're in hospital or not?

If you pay by DD it would be automatic regardless of your location - provided you had funds in your bank.

Additionally, why would you be charged 2x in a month? Best I can think of would be perhaps a DD for VMedia and one for VMobile.
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