Quote:
Originally Posted by daveeb
I've always found Octopus pretty helpful and easy to contact if anything goes wrong although admittedly I haven't needed to speak to them for several years.
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Will create an account after work, it's annoying I can't see my old balance though to compare.
Edit
Just had to change my password as requested in the email, I have a balance of £309.38 which I believe to be correct as long as it is a Credit!
No account Bulb history yet, I read somewhere that will be updated later.
Edit
My payment history is available from the app, not sure about Bulb statements.
---------- Post added at 14:58 ---------- Previous post was at 13:44 ----------
So I submitted my meter readings now my account balance has changed to £273.37 down from £309.38 that it gave me 15mins ago and I know I was just over £300 on bulb.
Edit again!
So submitting the meter readings has taken -£4.38 off for Gas and -£31.63 off for Electricity, I've never had this happen after submitting a meter reading with Bulb or anyone else, anyone else seeing this issue or is it normal?
