Quote:
Originally Posted by boroboi
I probably already know the answer to this question but is VM still crap?
I've been with ADSL providers now for the last 10 years or so because i had endless years of arguing with Virgin about their jitter fest of a connection and intermittent speed issues due to over subscribing etc etc.
Have things changed or am i still better off on ultrafast fibre?
Looking to switch ISPs shortly.
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I can only speak about my own experience.
My area historically has been for for many years a perpetual high utilisation area, densely populated city area where VM has massive take up.
After several years away from VM, a combination of no FTTP in the area, and an annoying fault on my VDSL service, I decided to take the plunge as VM do now have a 14 day penalty free trial period.
I signed up for Gig1, note Gig1 has exclusive use of the 3.1 downstream channel whilst still having access to the 3.0 channels making downstream congestion considerably less likely given the vast majority of customers are on lower tiers.
So how has it been?
Downstream performance is great I am able to hit gigabit speeds around the clock, routinely burst to a few hundred mbits when loading youtube videos e.g., games come down lightning quick, and I can actually multi task on the internet connection now.
In addition jitter issues are considerably improved, its not a DSL level of jitter, but its low enough now that it doesnt really affect working on SSH command line. (Low latency DOCSIS is currently been tested by VM).
Upstream is still congested (remember just speaking about my network segment), I can only consistently get full speeds uploading between about 2am and 8am. Between about 8am and 6pm, it wavers, but usually still above 45. Then during the evening it drops down to about 25-30.
Note I am in a 50mhz return path area, so no new upstream channels coming my way just the four 3.0 channels. If you in an area with more modern return path, then you likely have a considerable upstream capacity increase in your area now.
I suspect (but no idea if true) VM are probably using some kind of AQM now, probably PIE if they are. Given my area still has upstream congestion, but no impact on downloads, and also only limited impact on jitter.
I think its worth trying them out, if its still bad, then cancel within the 14 days.
Note unlike DSL providers, the 14 days starts from activation, not from ordering.