Thread: General Coming Soon to Virgin TV (2023)
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Old 08-02-2023, 16:09   #297
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Re: Coming Soon to Virgin TV (2023)
It's on my contract as 'Sky Sports Ultra HD'.

It may be the CS staff don't relaise that it is the same thing.

Update: Actually they had removed Cinema UHD - so now on contract is 'Sky Sports & Cinema Ultra HD'.

Quote:
Originally Posted by OLDGOLD View Post
I'm currently on to a VM CS agent and they're absolutely adamant that they don't have Sky Sports UHD. I'm trying to get it added and set a new package as I'm currently out of contract. But he/she insists that UHD is not available. Yet the previous agent I spoke to said I could add it for £7, but when I said I wanted to also renegotiate my package said I'd have to go through to Customer Services. WTH?
Last edited by ozsat; 08-02-2023 at 16:15.
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