Cable Forum - View Single Post - General Virgin staff giving out duff info to upsell broadband.

RichardCoulter · 07-02-2023, 20:15

It's not just me that this has been/will be being done to. A quick search of the internet shows this.

Be prepared to check everything out if that offshore call centre calls you with an 'amazing' offer. I suspect that they purposely lie to generate sales because they are on commission. If I had of accepted this offer yesterday I would have ended up paying more and be locked into an 18 month contract.

07-02-2023, 20:15	#4
RichardCoulter cf.mega poster Join Date: Jan 2008 Posts: 10,719	Re: Warning: Virgin staff giving out duff info to upsell broadband. It's not just me that this has been/will be being done to. A quick search of the internet shows this. Be prepared to check everything out if that offshore call centre calls you with an 'amazing' offer. I suspect that they purposely lie to generate sales because they are on commission. If I had of accepted this offer yesterday I would have ended up paying more and be locked into an 18 month contract. Last edited by RichardCoulter; 07-02-2023 at 20:21. Reason: Spelling. Fac JWA