Quote:
Originally Posted by heavyside
After being left hanging on chat for more than 40 minutes I finally got through via the phone. It was sorted in less than 5 minutes and raised my sub by £7 per month. I had a quick look at the picture quality which is excellent.
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It's jawdropping that Virgin feel it appropriate to treat customers queuing up with money in their hands like this.
Even if I were interested in this setvice I wouldn't put up with this sort of treatment.
I've all but got rid of this outfit for personal use and am rid of them completely for the other accounts that I control.