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Originally Posted by Paul
Pretty sure these plans/offers require you to have a smart meter.
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How else are they going to know your hourly usage?
This is the bit that might catch people out.
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When we say ‘connected’, we mean we need to be getting regular half-hourly readings from your meter – specifically, we need to have received 80% of readings in the last 20 days.
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People might have set their smart meters up for daily readings instead.