Quote:
Originally Posted by Hom3r
About a month ago I too received the adaptor and was told I will be told when to plug it in, and not to do yet as my phone wouldn't work.
Well on Wednesday I couldn't receive any calls, but could make them not good when you are waiting an important call about my dad.
On Thursday my phone was completely dean, so I called them on Friday, and they said I had been switched to VOIP.
So I ran some extension cable I had pre bought in anticipation of this, so now I'm back up and running.
My only concern in that if there is a power cut I'll have no landline, but hopefully the mobile will still work.
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Power cuts will be even more problematic if people are cut off for X number of hours a day because of the shortage of gas
The VOIP phone will also stop working if your broadband goes down.
---------- Post added at 01:05 ---------- Previous post was at 01:01 ----------
Quote:
Originally Posted by Mr K
When will 'some point' though? 
Tbh I'm not a 'vulnerable', customer so not a big deal, but many are and depend on their landline. A voip service isn't as reliable.
VM should pay for any extra extensions and cables though. Have they mentioned that in 'the letter'? |
I am and i'm dreading this. I believe that vulnerable customers are given a back up battery in case of power cuts, but what's the use of this if it's the broadband that's down?