Quote:
Originally Posted by Jaymoss
We have no way of knowing if that is what they are doing. From how it reads to me it is an either or not a both. Just for reference it is my daughters account it they do give her it back then it can simply be adjusted back up and a top up payment made if needed
Octopus has reduced my future DD £67 so no confusion there they are just leaving it in my bank
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Only 2 of the 6 months of rebate will be for £67, so it's not an actual change. Either way, Octopus know of the rebate in their accounts. If you unilaterally reduce your DD amount, then the supplier won't know that it includes the rebate, and will still have to apply it on top of the DD reduction.
If you're trying to avoid the situation where the higher non-rebated amount is taken before the rebate is given back, then either synchronize the 2 events to the first of the month, or consider it a one-off situation when the rebate has been given in advance for the Oct 25th DD payment. I don't know if a later in the month DD payment, is considered to be late for that month or early for the next. IE was the 25th Sept DD payment considered to be for Sept or Oct?