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BenMcr · 15-09-2022, 11:28

New Gig1 customers started getting the Hub 5 when the WiFi Max with WiFi Guarantee launched the other week, as it's WiFi Max then also enabled Pod support with the Hub 5.

Not sure what the plan is for existing Gig1 customers who currently have a Hub 4. I think all existing Intelligent WiFi Plus customers need to get moved to WiFi Max first.

15-09-2022, 11:28	#10
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: Potential new customer questions New Gig1 customers started getting the Hub 5 when the WiFi Max with WiFi Guarantee launched the other week, as it's WiFi Max then also enabled Pod support with the Hub 5. Not sure what the plan is for existing Gig1 customers who currently have a Hub 4. I think all existing Intelligent WiFi Plus customers need to get moved to WiFi Max first.