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trublue · 28-05-2022, 11:50

Why is Virgin Media classing the Volt bundles as a single bundle, and yet I am billed for the TV, Broadband, and Talk weekends by VM and billed by O2 for my SIM? I have just recently changed my bundle due to my contract being up.I was offered the same package as before, but my SIM would be with O2.I was told £78, and I said does that include the price for the SIM, to which he replied yes. My first bill was what I thought it would be £68 from VM and £10 from O2 for the SIM. But this month, it is now £78 plus 10 for the SIM. Would VM normally quote the Volt bundle price to customers without adding the SIM price?

28-05-2022, 11:50	#1
trublue cf.addict Join Date: Nov 2010 Location: North West Services: Ultimate Volt Posts: 168	I think I've been duped Why is Virgin Media classing the Volt bundles as a single bundle, and yet I am billed for the TV, Broadband, and Talk weekends by VM and billed by O2 for my SIM? I have just recently changed my bundle due to my contract being up.I was offered the same package as before, but my SIM would be with O2.I was told £78, and I said does that include the price for the SIM, to which he replied yes. My first bill was what I thought it would be £68 from VM and £10 from O2 for the SIM. But this month, it is now £78 plus 10 for the SIM. Would VM normally quote the Volt bundle price to customers without adding the SIM price?