Thread: What have you just bought?
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Old 03-05-2022, 12:24   #5819
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Re: What have you just bought?
Quote:
Originally Posted by tweetiepooh View Post
Bought 15 month Norton 360 Premium (10 devices) from Amazon £19. I know from previous years you activate the new license then support move the time from the new to existing and you get renewal cheaper (there are a few caveats).


This time I had to enter new billing details to activate the new key. Support moved the new key time to old (Oct 2023). Later I get email that Norton have renewed my old key for £95 (Oct 2024).


Back to support to refund. They offer the renewal for £40. I send the link on Amazon for £19. They match it so now good to Dec 2024 for £40 total.


They did explain the difference and I do understand why Amazon can sell that cheaply but the extreme difference to the renewal is less understandable. A feature of the renewal is support in removing viruses and use internationally but should that cost £75.
Probably too late now but i recommend using 3 or 6 months Bitdefender trials(top package) then when it expires do it again.
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