[fuzhoudragon]

After a long discussion this morning with Virgin Media, it has been confirmed to me that Virgin Media head office has stated that this offer is available to existing customers on eligible plans. Unfortunately at this time the Virgin Media agents do not have the tools on their systems to enable this. It is being worked on today by their tech guys. I am booked in for a call back later this afternoon when hopefully the systems have been updated.It will require a new 18 month contract term from what I understand.