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handyman · 16-12-2004, 21:29

digitalvictor, the samsung box's use mostly the same hardware as the pace box's (in fact pace supply most of the chips sets for all types of digi stb's).

The reason ntl went for a samsung one was to have 2 suppliers and to put pressure on pace to correct software flaws. Since the flaws are software based these are updated to the stb's in code releases done several times a year. the samsung stb's will also have code issues but these will present themselves in different ways.

Bleat on all you like but your just 1 customer, I worked in ntls tech support for dtv and dealt with 1000's of customers some with genuine complaints some that where numpties and could not set their own tv's up dont think your a special case because you want a silver box.

Also on this forum you'll find the ntl guy that deals with the code updates (lo P), the guy that works with pace and samsung to make sure their kit works on the network ( hi N)and many ntl network people. Feel free to diss them all you like but 99% of the people here will always disagree with you ;-)

16-12-2004, 21:29	#116
handyman Permanently Banned Join Date: Jun 2003 Location: Nr Carnforth Age: 49 Services: M6 Keele Posts: 5,462	Re: Newer STB's digitalvictor, the samsung box's use mostly the same hardware as the pace box's (in fact pace supply most of the chips sets for all types of digi stb's). The reason ntl went for a samsung one was to have 2 suppliers and to put pressure on pace to correct software flaws. Since the flaws are software based these are updated to the stb's in code releases done several times a year. the samsung stb's will also have code issues but these will present themselves in different ways. Bleat on all you like but your just 1 customer, I worked in ntls tech support for dtv and dealt with 1000's of customers some with genuine complaints some that where numpties and could not set their own tv's up dont think your a special case because you want a silver box. Also on this forum you'll find the ntl guy that deals with the code updates (lo P), the guy that works with pace and samsung to make sure their kit works on the network ( hi N)and many ntl network people. Feel free to diss them all you like but 99% of the people here will always disagree with you ;-)