[djmagnifique]

Originally Posted by MrB

Our email says,

"We know a price rise is never welcome, but it’s essential we continue investing in our technology.

Our price increase won’t affect you until your fixed-price offer ends
From then, you’ll start paying the full price for your package, and this will be going up by £5.75 a month. If you’d like to check when your fixed-price offer ends, please refer to your bill."

Under a large red "Find out more" button our price rise email goes on to say "If you want to, you can change or cancel your package at any time before 15/02/2022, without paying any cancellation fees. Visit virginmedia.com/pricechange1 to find out more."

Anyone who has received the email notification should double check what their email says (and their contract/bill to see when any fixed price/discount ends).

My email only says this.


'We know a price rise is never welcome, but it’s essential we continue investing in our technology. To help us carry on this work, the price of your package will go up by £5.75 a month from 1st March.'


And then the same bit as yours that is under the big red 'Find Out More'


I don't even get the automated discount offer when I phone up either.