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BenMcr · 21-12-2021, 17:44

I'm sorry that it's not got to plan but going from Ultimate Oomph > Ultimate Volt shouldn't have changes your TV channels. They're the same for that.

The issue you have with Gig1 on the Hub 4 shouldn't have happened, but should be fixable if you stayed on it. There are no major issues with Gig1 anywhere as far as I know or the Hub 4 for receiving the Gig1 speeds.

As for the O2 SIM, I personally have never been with O2 so can't comment on that or why the coverage map doesn't line up to your real world experience.

21-12-2021, 17:44	#5
BenMcr Virgin Media Staff Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: Virgin Media O2 customer grief I'm sorry that it's not got to plan but going from Ultimate Oomph > Ultimate Volt shouldn't have changes your TV channels. They're the same for that. The issue you have with Gig1 on the Hub 4 shouldn't have happened, but should be fixable if you stayed on it. There are no major issues with Gig1 anywhere as far as I know or the Hub 4 for receiving the Gig1 speeds. As for the O2 SIM, I personally have never been with O2 so can't comment on that or why the coverage map doesn't line up to your real world experience.