[ianch99]

Originally Posted by Hugh

As always, it's not that simple...

Just spent an hour or so on the chat service, chasing up the VM Volt upgrade - turns out that since I am already on a discounted deal (I have Maxit TV, Sky Movies, Talk Weekends, and 350Mb for a discounted price that was offered on the VM website (discussed previously ad nauseam)), I am not eligible for the free Volt upgrade*; however, the very friendly and professional person (part of the Volt upgrades team, who I was passed on to after about 10 minutes) on the other end of the link did a bit of searching around, and got me an upgrade to 500Mb for an additional 25p per month (whilst also replacing "Talk Weekends" with "Talk More Weekends- Voicemail". This runs to the same end date as my previous deal (2nd May 2022), then it's renegotiation time (I'll be happy to lose the Sky Movies, as we very rarely watch/record anything from there, and will probably go down to 100Mb (doubled up to 200Mb by Volt)).

I can live with that.

Probably useful for others to know if they are on a deal, it might require some contact/discussion to progress the VM Volt part of this.

*probably because that would be a free BB upgrade on top of another free BB upgrade...

Thanks for this Hugh. I suspect I will need to ring the nice retentions team