Thread: Tivo V6 Is this more nonsense from that foreign based call centre?
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Old 19-09-2021, 17:42   #13
Itshim
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Re: IsMore likely this more nonsense from that foreign based call centre?
Quote:
Originally Posted by RichardCoulter View Post
Ahh, thanks SP, that's probably what he was talking about then. He's seen this and for some reason thought that it's purpose is to access the HD channels on the EPG

I'll flag this up on Monday as this also means that he's not aware of this accessibility aid for the sight impaired- not good. It would be interesting to hear what this individual would come out with if a disabled person got through to him and asked about a more suitable remote control.

Either he hasn't been trained properly or he has been but it hasn't sunk in.
More likely he is following a scripted screen you answer he presses your answer and asks the next and so forth. After all the Tecs that come out first couldn't change a plug ,picked for " people skills" and that is straight from the horse's mouth . When TiVo replaced by V6 this is what she said . Was working in a shop before joining Virgin
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