Quote:
Originally Posted by joglynne
Have you tried just ordering a new one online. Use the following ink and choose the damaged remote option.
https://www.virginmedia.com/help/vir...aged-tv-remote
If the link doesn't work for you log in to your VM account choose ->help ->TV -> Remote controi issues -> then choose the 'damaged' option. |
Oh thank you, that's really useful. I'll do it now to get the ball rolling before Monday
Edit: Done and dusted in under a minute and I don't even work for them! It says it will arrive in 3-5 days. It never asked whether I needed a 'High Definition' remote or a regular remote, so i'm guessing he was spouting the usual offshore call centre nonsense.
Edit Edit Thinking about it, I wonder if such a thing does actually exist, but it's not for accessing HD channels on the EPG at all, but is a special remote control for visually impaired customers??