Cable Forum - View Single Post - Direct debit

seaneeboy · 16-12-2004, 17:18

Hello! My old bank (Bank of Scotland - avoid like the plague) managed to screw up my direct debit instructions with NTL and 1 payment was returned to NTL.

My new bank were very nice and set up a new DD, and NTL took payment for my missed bill by card over the phone... and backdated the next bill so I wouldn't get caught by the ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£2 charge... I thought for a while I would still get charged and have to go through the usual rigmarole of complaining, getting it taken off, then it mysteriously re-appears...

All went through, no charge, so YAY! to ntl!

Credit where it's due (pardon the pub) and stuff...

16-12-2004, 17:18	#1
seaneeboy Inactive Join Date: Nov 2003 Location: Leeds, UK Age: 46 Services: NTL 4Meg BB, Family Pack, Phone Posts: 412	Direct debit - happy story! Hello! My old bank (Bank of Scotland - avoid like the plague) managed to screw up my direct debit instructions with NTL and 1 payment was returned to NTL. My new bank were very nice and set up a new DD, and NTL took payment for my missed bill by card over the phone... and backdated the next bill so I wouldn't get caught by the ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£2 charge... I thought for a while I would still get charged and have to go through the usual rigmarole of complaining, getting it taken off, then it mysteriously re-appears... All went through, no charge, so YAY! to ntl! Credit where it's due (pardon the pub) and stuff...