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paul2908 · 27-06-2021, 06:54

hi, on june 16th i phoned virgin. i had set the wales game to record & 6 versions had recorded i.e. scotland, ireland london etc. a further 3 versions were marked as 'will not record, will clash with other recordings' other programmes i had watched would not delete. i was told it was a known issue & to give it 10 days while it was worked on. this problem has continued, so yesterday i phoned back, told them & was given the same story & to wait a week while it is worked on. re-booting the box has no effect. what do i do?

27-06-2021, 06:54	#1
paul2908 cf.member Join Date: Mar 2019 Posts: 5	Recordings hi, on june 16th i phoned virgin. i had set the wales game to record & 6 versions had recorded i.e. scotland, ireland london etc. a further 3 versions were marked as 'will not record, will clash with other recordings' other programmes i had watched would not delete. i was told it was a known issue & to give it 10 days while it was worked on. this problem has continued, so yesterday i phoned back, told them & was given the same story & to wait a week while it is worked on. re-booting the box has no effect. what do i do?