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Re: Can't connect to network
I've checked my old PMs. zantarous did get an engineer visit, who swapped the box, but this probably wasn't really the correct solution. Error 7013 can often be fixed remotely.
Firstly, two questions:
1) Do you have an Ethernet cable plugged into the box? If so, turn off the box, remove the Ethernet, and then power back on. Don't reconnect the Ethernet until the box has finished installing.
2) If that hasn't resolved it, what was the problem with your old box? Knowing this can give a clue why the new one isn't installing correctly.
ps. Welcome to the forum!
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