[Jaymoss]

Is it really any worse than anyone else? I pretty much have a great service and most faults I have had over the years have been fixed relatively quickly

I hate the way they deal with contracts and often I report a fault that they say is my end and send an engineer and then it magically fixes itself ie a network fault and then I am left thinking should I cancel or let him come anyway.

I also do not like the way you have to be the idiot and let them run through their FAQ even though you know full well the fault is outside your house cuz you have run all the tests already

But I am sure they are all the same CS is the weak point with everything pretty much across the board of anything