Quote:
Originally Posted by RichardCoulter
It's absolutely outrageous to fail to be able to supply a customer at their new property & then financially penalise them for it
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When anyone signs up to VM (and many many other services) you agree to a minimum contract length.
It's not VMs fault if you decide to move during that contract to an area that VM do not service.
They are not penalise the customers for moving, it's for ending the contract early.
So you then want out of the contract early, so is it not right that VM charge you for ending that contract early?
Isn't that normal practice for many things if you want to end the contract early?
Quote:
Originally Posted by 45rpm
My problem is: (1) I don't know if, where and when I'm going to move (2) the 18 month deal VM have offered me is very attractive.
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If you're not sure if you will be able to complete the minimum contract terms, and you're not happy with the early termination fees, then I would suggest that you don't take the offer.