Quote:
Originally Posted by 45rpm
Hello everyone
I have just signed up with VM for 18 months. I am very pleased with their products and the price is OK. (the customer service is rubbish but that’s a topic for another day).
My only concern is that if I move to a new property within that timeframe that cannot be serviced by Virgin, I will get hit with penalties. I understand the max punishment is £240.
I have looked on their website and found this ---> https://www.virginmedia.com/shop/the...onnection-fees
However, that is total gobbledegook. Can anyone explain what I might possibly pay after say a year.
Maxit TV
M200 Fibre Broadband
Talk More Anytime
My new price is £51 pm
I am still within the cooling off period so could still withdraw from the deal without taking a hit. I am thinking of moving home and apartments I have perused on the ‘net do not have Virgin.
Any help would be appreciated - thanks!
I wonder what you call a block of flats devoid of virgin – Sodom and Gomorrah?????????????. |
In these circumstances, i'd get out of the contract while you can and pay more per month for a 30 day rolling contract.
It's absolutely outrageous to fail to be able to supply a customer at their new property & then financially penalise them for it, this is especially relevant since VM sold off their Off Net service. In the real world, there are lots of factors to consider when people decide or are required to leave their accomodation. The requirements of VM are probably near the bottom of the list.
They have been fined by Ofcom in the past for overcharging & running this policy badly, so it may be worth visiting their website for more information.