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Originally Posted by jfman
I’m not sure what purchasing a seat on a flight has to do with anything. A further irrelevant comparison from a completely different market. We’ve now had cars, mortgages and now flights. All one off purchases not monthly subscriptions.
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Which further shows your mis-understanding as to what a contract is. My examples are all totally relevant. A one-off purchase or a monthly subscription makes no difference. A contract of sale is still created at the time of purchase. You don't start a new contract every month when you pay your subscription. You're still adhering to the original contract terms formed at the point of sale.
Quote:
Originally Posted by jfman
Save the personal attacks I can live without them. I’m just a rational consumer in the marketplace. I’m not sure what you are but Virgin Media are entitled to criticism where due. If, as it would seem, you think Virgin Media are beyond reproach then you’ll find yourself at odds with around half the posters on here who have some grumble or another. As I’ve said before I think this is a bizarre position to hold such a strong belief in.
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Pot, Kettle and Black springs to mind! Seemingly you are happy to dish out the personal attacks but cannot handle it when others challenge your opinion. Arrogance and a closed minded attitude are not appealing traits.
As I've repeatedly said, I'm not defending VM per-se, I have other issues with their business and I'm happy to criticise them where applicable. However, in this instance I'm defending the act of adhering to a contract with set terms laid out in black and white and agreed by both parties at the time of commencement.
Again, you seem to only be interested in criticising VM based on third party information. You are not prepared to contact them yourself and discuss it with them directly to give them the chance to resolve your issue personally. Had you taken this course of action and they did not resolve your query then you would then have every right to feel aggrieved.
In fact, I'll save you the hassle. I just called them myself. They offered me the ability to start a brand new 18 month contract today at the new customer price of £89 on the new terms which includes UHD or I can add it to my existing terms at £6 with no further commitment. I currently pay £77 so the second option would work out cheaper for me in my situation. I'm sure if you just call them they may also offer you a resolution and you can then get on with the rest of your day.
But this conversation is going no-where so let's agree to disagree and move on.