Re: Sky Cinema and Entertainment UHD to launch
Give it a rest, jfman, for God's sake. Gaz was quite right, a telephone call might resolve your problem. If it doesn't, it doesn't.
Gaz was not 'sticking up for Virgin', he was simply explaining the simple fact that you'd signed up to your existing package.
However, you are right in complaining about the extra charge for the Sky UHD, but you can blame Sky for that. Virgin would lose money if they didn't pass it on.
As for new customers, it is not unusual to offer short-term incentives to attract them into using a service.
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