Quote:
Originally Posted by jfman
I'm sure there are business reasons too. Profit.
However the fact remains that I and others are now paying more every month for an inferior and exactly branded service than new customers.
I'm sure it has absolutely nothing to do with the licencing fee for TiVo software. If I "upgraded" to 360 they won't give me free UHD. This is further whataboutery on your part.
I'm unsure why you seem to have the "business" interest at the forefront of your mind rather than the "consumer" interest.
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AND the fact still remains that you are receiving the exact service you signed up for and agreed to! If you're not happy, contact VM and re-negotiate a new contract!
I don't have any specific business/consumer interest or agenda, I'm just giving a different view of the situation based on my experience with contracts and sales.
Is branding really the problem though? If it was called something different such as "Ultimate Oomph UHD" would that appease you or would you still have the same opinion?
As I said before, I don't presume to know whether the price difference has anything to do with a TIVO licence anymore than you are "sure" it doesn't! It was simply just a possible example. This is whataboutery on both our parts that only VM themselves know. Also, how do you know that VM wouldn't give you UHD free if you changed to 360? Have you specifically asked them or is this just an assumption?