Thread: General Changes to Virgin TV (2021)
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Old 20-02-2021, 03:30   #220
RichardCoulter
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Re: Changes to Virgin TV (2021)

Quote:
Originally Posted by OLD BOY View Post
I don’t think that anyone should feel obliged to appease rudeness, Richard. Excuse or no excuse.

I cannot comment on the ‘dire service’ you refer to. We only have your word for that.

I can only say that I contacted VM not too long ago. No problems experienced.
What if the 'rudeness' is simply the result of someones inability to express themselves in the manner expected due to a mental disability? What if someone with tourettes syndrome has a tick that involves swearing, as many do? Being unprofessional could be viewed as unlawful disability discrimination in these cases.

You arrogantly refer to these as 'excuses'. This is as ridiculous as saying that someone who lost their hand in an accident is using this as an excuse to be rude by not shaking someones hand!

If you think for some reason that i'm lying, don't take my word for it then, take a look at the various posts all over the internet (including their own community forum).

---------- Post added at 03:30 ---------- Previous post was at 03:26 ----------

Quote:
Originally Posted by Legendkiller2k View Post
Had shocking cs myself from VM but know many who have had excellent cs.
Same with SKY i've had excellents cs from them yet i know a few who've had poor cs from them.
On the balance of probabilities, I expect some people will actually be able to get through to them and will get through to a professional member of staff who can speak good English.

Others, including myself, tried for weeks or months to sort out issues.

I never had any problems with Sky, but the last time I contacted them was over 20 years ago. Hopefully they haven't gone downhill too!
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