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Re: Changes to Virgin TV (2021)
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Originally Posted by cheekyangus
Don't disagree with that in general. I've had nothing but good Customer Service from VM, so it's not universal. I have a friend who had shocking service from them though, so I don't disbelieve any of it.
And all the long-standing TV companies are losing customers, it's not all down to bad service, much of it is the march of technology, new types of offerings, and change in demand.
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Had shocking cs myself from VM but know many who have had excellent cs.
Same with SKY i've had excellents cs from them yet i know a few who've had poor cs from them.
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