Quote:
Originally Posted by RichardCoulter
A professional would be just that regardless of how a customer expressed themselves (which they may not be able to help eg autistic people sometimes come across as being abrupt).
The dire service i'm referring to at the moment is that VM is impossible to contact, even for cancellations or faults (the latter I have petsonal experience of).
Euronews looks like it will be disappearing from our screens:
https://rxtvinfo.com/2021/euronews-f...nancial-crisis
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I don’t think that anyone should feel obliged to appease rudeness, Richard. Excuse or no excuse.
I cannot comment on the ‘dire service’ you refer to. We only have your word for that.
I can only say that I contacted VM not too long ago. No problems experienced.