Thread: Superhub Is my Hub dying
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Old 15-02-2021, 17:53   #9
zantarous
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Join Date: Oct 2005
Location: West London
Services: V.I.P
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Re: Is my Hub dying
Quote:
Originally Posted by SnoopZ View Post
Post on the VM forums, may take several days for a reply but they are usually good.

They will do some tests and likely send you a PM where hopefully they see a fault and you can then make an appointment easily.

I will need to do this as my internet keeps dropping but there is no way in hell I am phoning up and getting stressed.
Thanks I will give this a go, was wondering about doing this.

---------- Post added at 17:34 ---------- Previous post was at 16:23 ----------

So someone on the VM form posted a link for a hub upgrade scheme, couldn't do it on line, so I called CS and explained the issue and even he tried to start troubleshooting and was about to suggest it was my internal networking equipment, then I said well you do have a offer on to upgrade so can I just do that please so one is being sent out to me.

Thanks for the suggestion.

---------- Post added at 17:53 ---------- Previous post was at 17:34 ----------

Just looking at the Hub 3, is there a way to tell it is connected to the internet in modem mode, it looks like it only has a power and WiFi LED and I assume in modem mode the WIFI isn't illuminated.
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