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Originally Posted by zantarous
it is in modem mode so has been pretty reliable
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one of the problems with the shub 1 is that it didn't give reliable speed test results. I can't remember the technical reason for it, it was something to do with multi thread speed tests and the shub only using one thread but suffice to say that it would only report back half the speed you were actually getting. As an example, I had one when I was on 100mbits 8 - 10 years ago when the tier first became available and I could achieve full speed in downloads but if you ran a speed test for diagnostic purposes it would only ever report 45mbits down.
Quote:
Originally Posted by zantarous
the auto attendant told me they can see an issue and hub and I should reboot it
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yeah that is the first port of call in troubleshooting. I think a significant proportion of problems can be fixed with a simple reset and rather than tying up an agent for 10 mins on the phone they like you to do this yourself and if it doesn't work and you ring back the phone system picks up on the repeat phone call and puts you through to someone pronto.