Thread: Superhub Is my Hub dying
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Old 15-02-2021, 11:58   #3
zantarous
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Re: Is my Hub dying
Quote:
Originally Posted by General Maximus View Post
absolutely. Shub 1 is end of life big time and if you rang VM and told them your toilet wasn't flushing properly they would still want to replace the shub. They will probably send you a shub 4 through the post as a self install to see if it fixes the problem and in the unlikely event that it doesn't then you will have to ring back to book a tech visit. Ring up asap, the shub 1 is an abomination and should never have been made.
Haha thats funny, I haven't rally had an issue with the hub in all these years, it is in modem mode so has been pretty reliable. I had a tech visit last March due to a phoneline not working (happens often) and he offered me a new hub which could route calls via IP, I was very hesitant due to not making any changes to a work set up due to working from home.

On the phone to them now, even after getting through the auto attendant told me they can see an issue and hub and I should reboot it and then hung up. Looks like you have to be very persistent.
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