Cable Forum - View Single Post - General Virgin launch new WiFi pods and Hub WiFi improvements

Tricky Trevor · 12-02-2021, 12:43

I've had an email this morning which I find confusing..
A couple of weeks ago, I tried to order a pod but they were out of stock so I registered my interest for when they come back into stock. 3 days later, recieved an invitation to the trial so I signed up.
This morning, I recieved an email thanking me for changing my services. It went on to state that my new services include Intelligent WiFi pod 1,We've removed WiFi booster starter kit.
The thing is,Ive not heard either way if they are sending a pod because I registered my interest or if Ive been chosen for the trial, Ive recieved nothing.

It then states that 'Service changes were made to your account on 17th February 2021. So do I assume by this that the pod is in transit and has anybody else recieved this email but no pod?

12-02-2021, 12:43	#39
Tricky Trevor cf.geek Join Date: Oct 2011 Location: Nottingham Age: 68 Services: Gig1,Ultimate Volt,Virgin 360x2, O2 mobile Posts: 746	Re: Virgin launch new WiFi pods and Hub WiFi improvements I've had an email this morning which I find confusing.. A couple of weeks ago, I tried to order a pod but they were out of stock so I registered my interest for when they come back into stock. 3 days later, recieved an invitation to the trial so I signed up. This morning, I recieved an email thanking me for changing my services. It went on to state that my new services include Intelligent WiFi pod 1,We've removed WiFi booster starter kit. The thing is,Ive not heard either way if they are sending a pod because I registered my interest or if Ive been chosen for the trial, Ive recieved nothing. It then states that 'Service changes were made to your account on 17th February 2021. So do I assume by this that the pod is in transit and has anybody else recieved this email but no pod?