I must agree with Neil we are going over the same areas again.
I have said, and still have the same view if you do not like the idea its simple change your provider.
NTL are not going to change their mind even if the reasons for not doing it are sensible. Thats past experience sure all the team here will agree
They have never at corporate level listened to customers concerns so do not think they will change now.
Remember Mr Bill Goodland of NTL views of customers
BTW note corporate level before our resident NTL workers flame me
Neil was one that has changed his provider and gets a good service.
If you wish to stay on cable unmetered there is AOL who have no limits.
Even advertise it on the TV.